California Spine And Neurosurgery Institute v. Zoetis, Inc.
- Wise
- 5:24-cv-06528
- U.S. District Court · Northern District of California
- 9
In California Spine v. Zoetis, Judge Wise denied Defendants’ motion to dismiss the employee-benefits claims, allowing the case to continue.
California Spine And Neurosurgery Institute, Zoetis, Inc., United Healthcare Services, Inc., and United Healthcare Insurance Company. The order allows SJN’s ERISA claims to proceed past the motion-to-dismiss stage and requires the Defendants to answer within 21 days.
What happened
California Spine And Neurosurgery Institute, doing business as San Jose Neurospine, sued Zoetis, Inc. and United Healthcare entities under the federal Employee Retirement Income Security Act. The dispute concerns surgery provided to a Zoetis plan member and the amount United paid on SJN’s claim.
The Defendants argued that SJN could not sue because of the plan’s anti-assignment provision, had not adequately pleaded claims for benefits or breach of fiduciary duty, and had improperly named United Healthcare Insurance Company. SJN alleged that it received coverage and reimbursement representations before the surgery, relied on them, and received far less than the amount it claimed.
Judge Wise denied the Defendants’ motion to dismiss. The court found that SJN plausibly alleged that United waived the anti-assignment provision, that SJN adequately stated claims for benefits and breach of fiduciary duty, and that United Healthcare Insurance Company was properly included. The court also denied the Defendants’ requests for judicial notice and ordered them to answer within 21 days.
The detailed version
- California Spine And Neurosurgery Institute v. Zoetis, Inc. · No. 5:24-cv-06528
- Wise
- July 25, 2025
Background
California Spine And Neurosurgery Institute, doing business as San Jose Neurospine (SJN), brought claims under the Employee Retirement Income Security Act of 1974 (ERISA). SJN is an out-of-network health care provider. Zoetis sponsors the self-funded 2023 Zoetis Plan, which is governed by ERISA. The United Defendants administer the Plan.
SJN alleged that it provided surgical services to a Plan beneficiary after United representatives verified coverage and described the expected reimbursement rates. SJN alleged that it relied on those representations and would not have performed the surgery without them. SJN submitted a $57,500 claim, but United paid $1,186.70. SJN alleged that the Defendants failed to properly address its appeal and failed to provide requested documents.
SJN asserted claims to recover ERISA benefits under 29 U.S.C. § 1132(a)(1)(B) and for breach of fiduciary duties under § 1132(a)(3) and 29 U.S.C. §§ 1104(a)(1)(A)-(B). SJN also sought attorney’s fees and costs.
Motion to Dismiss
The Defendants moved to dismiss under Federal Rule of Civil Procedure 12(b)(6), which permits dismissal when a complaint does not state a legally sufficient claim. They argued that the Plan’s anti-assignment provision barred SJN’s lawsuit, that SJN had not identified Plan terms supporting its benefits claim, that the fiduciary-duty claim was inadequately pleaded or duplicative, and that United Healthcare Insurance Company was not a proper defendant.
The court held that SJN plausibly alleged that United waived the anti-assignment provision. SJN alleged that it contacted United before providing the services, submitted the claim as an assignment, and received a partial payment directly, while the balance was denied for reasons unrelated to the assignment. The court concluded that these allegations were sufficient at the pleading stage.
The court also held that SJN adequately stated a claim for ERISA benefits. SJN identified the 2023 Zoetis Plan and alleged that United confirmed coverage and specific reimbursement information before the surgery. The court stated that SJN did not have access to the Plan before the motion to dismiss and was not required to guess which Plan provisions applied when the Defendants controlled the relevant information. The court denied the motion to dismiss the benefits claim.
The court further held that SJN adequately pleaded a breach-of-fiduciary-duty claim. The Defendants did not dispute that they were Plan fiduciaries. SJN alleged that they misrepresented coverage and reimbursement rates, issued deficient explanations of benefits, failed to act with the care of a prudent administrator, and caused damages by not honoring the quoted rates. The court also rejected the arguments that the claim required identification of a specific Plan provision or was duplicative of the benefits claim.
Finally, the court found that United Healthcare Insurance Company was a proper party at this stage. SJN pointed to an authorization for the surgery issued by that entity and alleged that both United Defendants were third-party administrators of the Plan. Accepting the complaint’s factual allegations as true and drawing reasonable inferences for SJN, the court found a sufficient connection between the entity and the conduct at issue.
Judicial Notice and Disposition
The Defendants asked the court to take judicial notice of a document they described as the Plan. The court denied that request because the Defendants had not shown that the document was the 2023 Zoetis Plan, that the 2021 plan remained effective in 2023, or that the document labeled “Summary Plan Description” was the entire Plan. The court also denied requests to take judicial notice of a declaration and several disputed facts about the Plan because those matters were subject to reasonable dispute.
Judge Noél Wise denied the Defendants’ motion to dismiss. The Defendants were ordered to file an answer to the complaint within 21 days of the order.
Read the full 9-page opinion on CourtListener, the free public archive maintained by the Free Law Project.