West v. Sunnyvale/Santa Clara El Pollo Loco
- Haywood Gilliam
- 4:24-cv-01840
- U.S. District Court · Northern District of California
- 7
In James West v. Sunnyvale/Santa Clara El Pollo Loco, Judge Gilliam granted summary judgment to Defendants, ending West’s race-discrimination case.
James West’s claims against Sunnyvale/Santa Clara El Pollo Loco and the other defendants were resolved against him. The court entered judgment for the defendants and closed the case.
What happened
James West v. Sunnyvale/Santa Clara El Pollo Loco involved West’s claims that he was refused service and treated differently at two restaurants because of his race. He brought claims under Title VI, the California Unruh Civil Rights Act, negligence, and what he called a “ratification claim.”
The defendants said they denied service and called police because of West’s erratic behavior, not his race. West asked for more discovery, but the court found that he had had enough time to obtain evidence and had not shown that the requested materials were essential or that he had pursued them diligently.
Judge Haywood S. Gilliam, Jr. denied West’s request for more discovery under Federal Rule of Civil Procedure 56(d) and granted the defendants’ motion for summary judgment. The court directed the Clerk to enter judgment for the defendants against West and close the case.
The detailed version
- West v. Sunnyvale/Santa Clara El Pollo Loco · No. 4:24-cv-01840
- Haywood Gilliam
- Oct. 21, 2025
Background
James West, who represented himself, sued Sunnyvale/Santa Clara El Pollo Loco and other defendants. He alleged that he was refused service at El Pollo Loco locations in San Jose and Sunnyvale because of his race. He alleged that he is African American and gender non-conforming and participates in California’s Restaurant Meals Program, commonly called electronic benefits transfer. He said he was not allowed to obtain a discounted meal, received burned or incomplete meals, and was charged higher prices than he should have been between May 2021 and April 2022. He also alleged that, in March 2024, the Sunnyvale store manager called police when West tried to buy a meal.
West asserted claims for race discrimination under Title VI of the Civil Rights Act of 1964, the California Unruh Civil Rights Act, negligence, and what he called a “ratification claim.” The defendants argued that West was denied service and that police were called because of his erratic behavior, not because of his race.
Request for More Discovery
In opposing summary judgment, West did not respond to the defendants’ factual and legal arguments. Instead, he relied on Federal Rule of Civil Procedure 56(d), which can allow a court to delay or deny summary judgment when a nonmoving party shows by affidavit or declaration that it cannot yet present essential facts because more discovery is needed.
West sought defendants’ Restaurant Meals Program applications, police body-camera footage, a 911 dispatch recording, and possibly other photographic or video evidence. The court found that West had ample time to obtain discovery, including an extension that moved the discovery deadline to June 20, 2025. The court also noted that West had filed several other documents during this period but did not explain why he could not timely pursue the discovery he later requested.
The court further found that West did not identify evidence showing discriminatory motive. According to the record cited by the court, employees said West scared staff and customers, refused to leave when asked, and prompted the police calls because of his behavior. Employees also stated that West was not banned from the restaurants and later returned and was served. The court concluded that the discovery West sought would not fill the evidentiary gap or create a factual dispute preventing summary judgment. It therefore denied West’s Rule 56(d) request.
Summary Judgment
Summary judgment is appropriate when the record shows no genuine dispute about a fact that could affect the outcome and the moving party is entitled to judgment under the law. The court stated that West offered no substantive response to the defendants’ motion or evidence. It found that his complaint contained only a high-level allegation of race discrimination and that he supplied no evidence from which a jury could reasonably find in his favor on any claim.
The court therefore granted the defendants’ motion for summary judgment. It directed the Clerk to enter judgment in favor of the defendants and against West and to close the case.
Read the full 7-page opinion on CourtListener, the free public archive maintained by the Free Law Project.