Viral DRM LLC v. Jose Manuel Romero
- Lin
- 3:24-cv-07060
- U.S. District Court · Northern District of California
- 2
In Viral DRM v. Jose Manuel Romero, Judge Lin denied alternative service because Mexico’s Hague Convention objection barred email, WhatsApp, and website posting.
Viral DRM LLC and the other plaintiffs could not use email, WhatsApp, or website posting to serve Jose Manuel Romero and TV Azteca SAB DE CV under the request presented. The motion was denied without prejudice, so the plaintiffs may renew it if a Hague Convention exception becomes applicable.
What happened
In Viral DRM LLC, et al. v. Jose Manuel Romero, et al., the plaintiffs asked to serve Jose Manuel Romero and TV Azteca SAB DE CV by email, WhatsApp, and website posting.
The defendants reside in Mexico, which has agreed to the Hague Service Convention and objected to alternative service methods. The plaintiffs argued that the court could approve other methods unless the Convention or Mexico expressly prohibited them.
Judge Rita F. Lin denied the motion because Mexico had not agreed to email, WhatsApp, or website posting, and no exception applied. The denial was without prejudice to renewing the request if an exception later becomes applicable.
The detailed version
- Viral DRM LLC v. Jose Manuel Romero · No. 3:24-cv-07060
- Lin
- Nov. 20, 2025
Background
Plaintiffs sought permission to serve Defendants Jose Manuel Romero and TV Azteca SAB DE CV by email, WhatsApp, and website posting. The opinion states that Romero and TV Azteca reside in Mexico, which is a signatory to the Hague Convention on the Service Abroad of Judicial and Extrajudicial Documents in Civil or Commercial Matters (the Hague Service Convention).
Parties’ Arguments
Plaintiffs acknowledged that Mexico has objected to alternative methods of service under the Convention and that service through Mexico’s Central Authority is the exclusive method available under that objection. Plaintiffs nevertheless argued that Federal Rule of Civil Procedure 4(f)(3) permits a court to order other means of serving an international defendant when those means are not prohibited by an international agreement.
The court noted that district courts in the Ninth Circuit have disagreed about whether email service is allowed when the receiving country is a Hague Convention signatory that has not agreed to email service. The court relied on its earlier conclusion that service must use the methods authorized by the Convention and its signatories. It also explained that a Ninth Circuit decision involving Costa Rica did not resolve this issue because Costa Rica was not a Convention signatory.
Ruling
The court held that, because Mexico had not agreed to service by email, WhatsApp, or website posting, the Convention prohibited those methods unless an exception applied. The opinion identified possible exceptions, including an urgent case, an improper refusal by the receiving country to complete service, or a failure by the receiving Central Authority to return a required certificate for more than six months. Plaintiffs did not argue that any exception applied.
Judge Rita F. Lin denied Plaintiffs’ motion for alternative service, without prejudice to renewing it if one of the identified exceptions becomes applicable.
Read the full 2-page opinion on CourtListener, the free public archive maintained by the Free Law Project.